People, Processes and Customer Satisfaction

The mission of the Human Resources Department at Cateringpor is to provide the conditions for the company to move in the right direction, with the aim of attracting and retaining talent. To this end, we focus on three key factors for our success: People, Processes and Customer Satisfaction.

The commitment is to anticipate the trends and needs of the company and the activity, valuing human capital as a unique and essential element in the company’s business.

Human Resources at Cateringpor play a key role in the management and development of our employees, who represent around 22 nationalities and speak 14 different languages.

Our mission is to ensure that each one of us feels part of the Cateringpor team and feels valued, supported and motivated! It’s a continuous journey, a long road that is taken step by step, consolidating each achievement!

Cultivating an Organizational Culture based on Values

Cateringpor’s motto, “From meals to memories”, reflects the belief that we are not just providing our customers with meals, but also creating memorable and meaningful experiences. To achieve this goal, we are focused on cultivating an organizational culture based on fundamental values such as humanization, sustainability, innovation, safety and operational excellence.

Humanization is a value that motivates us to look at each one of us as a unique being who requires respect, dignity and empathy. It is therefore crucial to promote an inclusive and welcoming working environment, where diversity is celebrated and differences are valued.

Safe and Healthy Work Environment

Safety and sustainability are fundamental values that guide our human resources management practices. We promote policies and initiatives aimed at building a safe and healthy working environment that respects the environment and promotes social responsibility.

To this end, the Human Resources Department works closely with all our employees, clients and suppliers.

Operational excellence is the result of our employees’ dedication and commitment to achieving the highest standards of quality, efficiency and performance. Operational excellence is promoted by recognizing and valuing our teams, recruiting the best talent and continuously developing skills so that everyone has the opportunity to exceed their expectations and reach their potential.

In parallel with promoting an aligned organizational culture based on corporate values, the focus is also on looking after people, facilitating relationships between areas, breaking down hierarchies and centralized information, sharing knowledge and generating a sense of belonging. This is fostering a humanized culture.

Finally, the Human Resources Department must ensure that the company has a competent and talented team, guaranteeing the best current and future leadership (sustainability). It must also promote the creation of a motivated and committed team, capable of driving organizational success and contributing to the achievement of the purpose and strategic objectives, namely the reinforcement of culture, alignment with values and an agile organization that is prepared at all times for current and evolving challenges, as well as creating a healthy and inclusive working environment, where working relationships are humanized.